On-site visit service, what it is and what are the benefits
An on-site visit service can be a crucial step in the success of a project for a client. In this article we will take a detailed look at what an on-site visit service is, what the steps are for an accurate service and all its advantages.
What is the on-site visit service?
An on-site visit is a service that can be directly requested by a customer or in some cases is necessary to start a new project. It is a functional inspection visit to check and examine various elements and risk factors.
The objective of the on-site visit is to acquire data to be evaluated to understand the feasibility of a project and the critical issues associated.
What is done during the on-site visit?
The analyses carried out and the data collected during an on-site visit may vary depending on the sector, the company, the project or the objectives to be achieved.
But a site survey service includes:
- data collection
- surveys
- machinery and environment analysis
- discussion with the client
- return of detailed technical opinion to the customer
What are the advantages of using the on-site visit service?
Requesting an on-site visit before starting a project allows the customer, through a technical opinion, to have a complete overview of what needs to be done to work efficiently and satisfactorily.
It also allows the company carrying out the inspection to have a complete overview of the realization of the project and to have a clear idea of how to proceed, avoiding unpleasant losses of time due to unforeseen events.
Unforeseen events which often have the direct consequence of unexpected economic expenses.
How we work at Vetromeccanica
The demand for automation of the production cycle is constantly growing, especially in the food & beverage, hollow glass, chemical, personal and health care sectors. Companies are interested in finding solutions, machinery and tools to increase efficiency and quality.
But each company has different needs depending on the sector it belongs to, the structure and the type of product manufactured.
This is why we provide our customers with a technical on-site visit to verify the conditions and feasibility of a project. Our engineers will analyze the documentation and data collected and provide the customer with a complete and detailed technical assessment.
The technical analysis performed by our engineers about the line and the products that will be handled covers
- container diameters and formats
- container stability
- weight and rigidity of products
- container material (glass, PET, HDPE, aluminum, etc.)
- line speed and layout
- exchanging consents with other suppliers’ machinery.
Once this data has been collected, the engineering department proceeds to the creation of the line layout, i.e. a project configuration based on the customer’s requirements and the information gathered.
At the end of this phase, a discussion is held with the customer on the layout realized.
At Vetromeccanica, we are committed to following the customer closely, from the feasibility study (systematic analysis and evaluation of the characteristics, costs and possible results of a project) to the after-sales phase via design and installation.
Expertise, attention to detail and an innovative customer-focused approach allow us to guarantee efficiency and quality recognized in over 70 countries worldwide.
Would you like to know more about our on-site visit service? Contact us!